Language skills: Excellent command of Finnish (native or near-native Finnish speaker), high cultural awareness of the Finnish business market and very good knowledge of English (min. B2). Experience: Minimum 6 months of experience in customer service and leading a team. Leadership competencies: Ability to monitor quality, conduct training, and draw conclusions from data (KPIs). Goal and growth orientation: Willingness to share knowledge, empathy, and proactivity in problem-solving. Excellent or…